Contact
JADE MOUNTAIN
Jade Mountain Resort
Hotel Reservations originating in the US can be made through your favorite travel agent or directly with JADE MOUNTAIN via our US reservation office at +1-800-223-1108 (Mon – Sat).
To request a brochure, go to our reservation request section or, in the US, call us at +1-800-223-1108.
Telephone:
758-459-4000
758-459-7000
758-459-6100
Fax:
758-459-4002
459-459-7700
Email: jademountain@jademountain.com
Websites: jademountain.com | ansechastanet.com
Our US reservation office takes calls from Monday to Friday, 9 am to 7 pm Eastern Time, and on Saturdays from 10 am to 3 pm Eastern Time, and can be contacted at +1-800-223-1108. From the UK, call 0800-141-2859. You can contact the local reservations team via email at jademountain@jademountain.com or telephone +1-758-459-7000 / +1-758-459-6100.
Online Form
You can also get in touch with us or request more information on a variety of subjects using the general Contact Form and dropdown selection menu below.
Scuba Diving Reservations
Telephone: 1-800-223-1108
Email: ansechastanet@ansechastanet.com
Scuba Diving Technical Questions
Website: scubastlucia.com
Email: scuba@ansechastanet.com
Additional Information
Public Relations and Enquiries, Marketing and Trade, Affiliates, and Useful Information
Public Relations US
Diamond Public Relations
Telephone: 305-854-3544
Email: jademt@diamondpr.com
Public Relations UK
MMGY GRIFCO PR
Telephone: +44 (0) 207-751-8010
Email: jademountain@grifcopr.com
Website: grifcopr.com
Address:
50-52 Union Street, London SE1 1TD
Public Relations US
IslandLuxe, Places of Personality
Karen Bull
Telephone: 770-394-6565
Telephone: 800-259-8017
Email: Karen@islandluxeresorts.com
Address:
3355 Lenox Road, NE Suite 750 Atlanta, GA 30326
Public Relations CA
Canlink Travel
Elaine Carnegie
Telephone: 905-235-9091
Fax: 905-235-9092
Website: canlinktravel.com
Affiliations
Jade Mountain Resort
affiliate bookings
US Online Booking Options
Expedia
Travelocity
Orbitz
UK Online Booking Options
Kuoni
Carib Tours
ITC
Azure Collection
Carrier
Expressions
Abercrombie & Kent
Virgin Holidays
Hip Hotels
Tropic Breeze
Airlines Servicing St. Lucia
American Airlines, Delta Airways, Jet Blue, West Jet, American Eagle, British Airways, Virgin Atlantic, Air Canada, Air France, Condor via Barbados, LIAT
Airports
Hewanorra International Airport (18 miles)
Vigie Airport (inter-island) (27 miles)
Taxis
Advise us of your flight number and we will arrange for a car to meet you, from either airport and at any time.
If you arrive by private plane, please be sure to make available to us the tail number and arrival airport.
Helipad
The helipad is located in the hills behind JADE MOUNTAIN/ANSE CHASTANET where we can operate it without any noise disturbance to our guests. Available during day light hours only. Please contact us directly if you wish to book a helicopter transfer
Currency
Local Currency is the Eastern Caribbean Dollar (EC$)
Electricity
220 Volts/50 cycles
Language
English is the official language, St. Lucians also speak a French derived Patois.
Dress
Dress is smart casual. Gentlemen usually wear long slacks or long cut bermuda shorts and collared shirts in the evening. We would like to discourage gents from wearing of t- shirts or “short shorts” at dinner time. Light cotton or linen is best. At lunchtime, we ask that our clients please not wear wet bathing suits in our bars and restaurants and that they please wear a suitable cover up
Children
Jade Mountain does not accept children under the age of 16 years. Our sister property Anse Chastanet accepts children from age 10 onwards.
Entry Requirements
Visitors must carry passports that are valid for three months prior to the completion of travel. Visas are not required where the visitor is a citizen of the USA or certain Commonwealth countries, or where there is agreement for exemption between the home country and St. Lucia
As of January 1, 2008, ALL persons, including U.S. citizens, traveling between the U.S. and Canada, Mexico, Central and South America, the Caribbean, and Bermuda by land or sea (including ferries), may be required to present a valid passport or other documents as determined by the Department of Homeland Security. While recent legislative changes permit a later deadline, the Departments of State and Homeland Security are working to meet all requirements as soon as possible. Ample advance notice will be provided to enable the public to obtain passports or passport cards for land/sea entries.
This information does not reflect important changes to the WHTI expected from pending legislation. We will update this page once that legislation has been finalized.
Visas
Foreign nationals intending to visit Saint Lucia for business, pleasure or study are required to have a valid passport from their country and to obtain a valid Saint Lucian visa. The Ministry of Home Affairs, Immigration Department, is responsible for the issuance of Saint Lucian Visas. Contact Information for the visa office is as follows:
Immigration Department, Visa Office
Telephone: (758) 456 3825
Facsimile: (758) 456 3823
Email: immigration@rslpf.com
For further details in the USA, contact the St. Lucia Mission, 800 Second Avenue, 9th Floor New York, NY 10017 & for the UK contact the St Lucia High Commission 1 Collingham Gardens, London SW5 0HW.