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Guest in Galaxy infinity pool sanctuary at Jade Mountain

Contact Us

Hotel Reservations originating in the US can be made through your favorite travel agent, or directly with JADE MOUNTAIN via our US reservation office at 800 223 1108 (Mon - Sat).

You can reach us at JADE MOUNTAIN via
Tel: 758-459-4000
Tel: 758-459-7000
Tel: 758-459-6100
Fax: 758-459-4002
Fax: 459-459-7700

To request a brochure, go to our reservation request section or in the US call us at 800 223 1108.

P O Box 4000, Soufriere, St. Lucia, West Indies
Tel: 758-459-4000
Tel: 758-459-7000
Tel: 758-459-6100
Fax: 758-459-4002
Fax: 758-459-7700
Websites: /

United Kingdom
Toll-free 0800-141-2859 to reach the US reservation office (Eastern Standard time) or contact our European/UK associate:
David Pollard
Classic Hideaways
Tel: (+44) (0)208 339 6888
Fax: (+44) (0)208 339 6888

Scuba Diving Reservations
Contact us via e-mail or call 1-800-223-1108
For technical questions, the scuba centre can be reached via e-mail or visit our scuba website

Marketing Representatives for Trade Enquiries

Karen Bull
IslandLuxe, Places of Personality
3355 Lenox Road, NE,
Suite 750
Atlanta, GA 30326
T: 770 394 6565 or 800 259 8017

Elaine Carnegie
ph: 905-235-9091
fax: 905-235-9092

David Pollard
Classic Hideaways
Tel: (+44) (0)208 339 6888
Fax: (+44) (0)208 339 6888

There is a multitude of affiliates through whom JADE MOUNTAIN can be booked worldwide. Let us know if you need any assistance.

On the web, JADE MOUNTAIN can be booked via Expedia, Travelocity and Orbitz.

In the UK, bookings can be made through Kuoni, Carib Tours, ITC, Azure Collection, Carrier, Expressions, Abercrombie & Kent, Virgin Holidays, Hip Hotels, Tropic Breeze.


Airlines Servicing St. Lucia
American Airlines, Delta Airways, Jet Blue, West Jet, American Eagle, British Airways, Virgin Atlantic, Air Canada, Air France, Condor via Barbados, LIAT

Hewanorra International Airport (18 miles)
Vigie Airport (inter-island) (27 miles)

Advise us of your flight number and we will arrange for a car to meet you, from either airport and at any time.

If you arrive by private plane, please be sure to make available to us the tail number and arrival airport.

The helipad is located in the hills behind JADE MOUNTAIN/ANSE CHASTANET where we can operate it without any noise disturbance to our guests. Available during day light hours only. Please contact us directly if you wish to book a helicopter transfer.

Local Currency is the Eastern Caribbean Dollar (EC$)

220 Volts/50 cycles

English is the official language, St. Lucians also speak a French derived Patois.

Dress is smart casual. Gentlemen usually wear long slacks or long cut bermuda shorts and collared shirts in the evening. We would like to discourage gents from wearing of t- shirts or "short shorts" at dinner time. Light cotton or linen is best. At lunchtime, we ask that our clients please not wear wet bathing suits in our bars and restaurants and that they please wear a suitable cover up.

Jade Mountain does not accept children under the age of 15 years. Our sister property Anse Chastanet accepts children from age 10 onwards.

Entry Requirements
Visitors must carry passports that are valid for three months prior to the completion of travel. Visas are not required where the visitor is a citizen of the USA or certain Commonwealth countries, or where there is agreement for exemption between the home country and St. Lucia

As of January 1, 2008, ALL persons, including U.S. citizens, traveling between the U.S. and Canada, Mexico, Central and South America, the Caribbean, and Bermuda by land or sea (including ferries), may be required to present a valid passport or other documents as determined by the Department of Homeland Security. While recent legislative changes permit a later deadline, the Departments of State and Homeland Security are working to meet all requirements as soon as possible. Ample advance notice will be provided to enable the public to obtain passports or passport cards for land/sea entries.

This information does not reflect important changes to the WHTI expected from pending legislation. We will update this page once that legislation has been finalized.


Foreign nationals intending to visit Saint Lucia for business, pleasure or study are required to have a valid passport from their country and to obtain a valid Saint Lucian visa. The Ministry of Home Affairs, Immigration Department, is responsible for the issuance of Saint Lucian Visas. Contact Information for the visa office is as follows:

Immigration Department, Visa Office

Telephone: (758) 456 3825
Facsimile: (758) 456 3823


For further details in the USA, contact the St. Lucia Mission, 800 Second Avenue, 9th Floor New York, NY 10017 & for the UK contact the St Lucia High Commission 1 Collingham Gardens, London SW5 0HW.