We came here because of the reputation of outstanding service, and we were not disappointed. The service is outstanding. Everyone from the restaurant bar, spa, beach and especially the major domos were tremendous. We will be back soon.
The Dive shop staff are very professional. They are responsible, hard working men and women who did their best to make sure we were safe and had fun.
Jade Mountain is truly a sanctuary visit. I felt more pampered here than I did on the QM2 that says a lot! J
As usual, the island and resort were beautiful and staff are attentive and friendly.
Great! Such a relaxing experience.
We were met with friendliness, helpfulness, and we felt very pampered and cared for. The staff certainly aims to please and assist. The food was outstanding and will be memorable. The kitchen staff always made us feel welcome.
This was our first trip to Jade Mountain. All aspects of our 10-day stay were excellent.
The whole team at Mamin Beach is excellent. We love Apsara restaurant, the food and the team there. The staff and our major domos is helpful and warm. Bravo!!
My husband surprised me with this trip for my birthday. I was speechless at the beauty! Never knew such a level of both relaxation and fun existed! We enjoyed world class massages and yoga to relax, and hiked tinker trail almost every day, jungle biked and enjoyed excursions for fun. Jade has it all. The accommodations are breathtaking. When we left, it felt like we were leaving family and friends behind. The connection to the people is a huge reason why Jade is such a special place. Without them, it’s just a beautiful location, they make all the difference. We so appreciate everything they did to make our time there so special.
Our vacation meet every expectation!!!
The Spa personnel were so amazing and so accommodating. Top notch!
We were really happy with the week we spent at your property, your staff was phenomenal.
This is our second visit and we truly loved the atmosphere, people, staff and facilities. Fabulous resort and vacation. Thank you!
The sanctuaries, food and service were all outstanding. We were especially happy to find that the pools have now been heated – a welcome change to the cold water. Dinner and bar service at Jade Mountain Club was also excellent. We would note that the dinner service staff are very well-trained in proper table service. We very much enjoyed the Emerald Farm tour and would like to go back.
Thank you all for a wonderful week we really enjoyed every moment and despite the rainy start it ended with beautiful warm weather. This year’s highlights were as always the staff (especially our 3 domos) all of them were wonderful. Our sanctuary was always wonderful. Thank you for the special welcome flower arrangement in our room on arrival, along with a new beach bag both – a lovely touch. Keep up the great work and hope to see you all next year.
A great surprise! Beautiful! Did not expect the service nor the accommodations to be up to the level you provided.
Very much enjoyed our visit to Jade Mountain. Our major domos took very good care of us during our stay.
We had the most delightful stay, thank you! The staff were exceptional and the food remarkable!
“Incredible” describes the resort, the view the staff and overall experience. We will absolutely return.
Service all in all was superb, very professional and helpful yet casual.
Location, architecture and staff are all top notch and world class. Everything we were hoping it would be! You have assembled an awesome team that represents your facility and the country with pride and skill. Best holiday we’ve had to take and we’ve travelled a fair amount.
The design of our suite was spectacular. The bird watching was excellent.
Superlative staff throughout and the food at Jade Club was excellent.
Jade facilities were excellent, beautiful and staff was terrific. The in-room spa treatment was great and the sulphur mud excursion was also great and our attendant could not have been nicer. The pre-check in concierge service was very helpful. Service at the beach huts was good and breakfast in room and at main restaurant was great. The music at the Jade club was great too. The Jade Mountain staff, every single person was absolutely terrific. The resort is wonderful and we will definitely recommend it to others.
The major domos were excellent loved the flowers on the bed on the last night! They were available whenever we needed something. All the staff at breakfast, was pleasant and friendly. They started our days off right.
Jade Mountain is our “happy place” and we love returning. We seldom repeat vacation spots but Jade is an exception. Even an overcast say or rainy day is still amazing. We have recommended the resort to many and will return again and again.
All the staff in every level of service are extremely nice, courteous and helpful J
I knew that the room and the view would be great, but I was blown away by the food and the service.
Everything has been fantastic. The property is a great mix of luxury and nature, with a cool vibe. Above all the service from the entire staff is what makes this an exceptional experience for guests. The Anse Mamin Beach is amazing! We will be back.
Excellent staff on the beach.
The setting is perfect a relaxing retreat and it is made ever more enjoyable by the excellent service and friendly helpful staff. It surpassed our expectations. Absolutely stunning scenery and stylish hotel with excellent staff. Thank you so much everyone!! Can’t wait to come back.
Staff was friendly and professional. The sanctuary is unbelievable paradise.
This is a wonderful place. The staff is outstanding. Outstanding service, food and facilities.
This is our favourite place to be. We go other places in between but Jade Mountain is our favourite. We have been here 4 times.
Everything was wonderful.
Service was uniformly excellent. We had a wonderful time and hope to be back again.
This was a spectacular vacation. We will not be able to top it. Thank you!
We had a great stay in our Sanctuary JC4. We loved the view!!
Overall the resort is amazing. The service, the setting all fabulous and the spa experience was fantastic. The staff was incredible, everyone was so polite and attentive to our every need. Thanks for an unforgettable experience!
We love St. Lucia, Jade Mountain and all our friends there.
Loved Jade Mountain. Would definitely recommend dinner at Jade Mountain Club – the dining experience was superb, the presentation and quality of the food were excellent!
My wife and I had a really great experience on our honeymoon. What really made this trip for us, was all the staff, especially the butlers. Everyone is very genuine, very friendly and they are all awesome to be around. My wife and I are from another country, and the people all welcomed us warmly. That just helps immensely when travelling to a foreign country and it’s relaxing.
We were here on honeymoon over the New Year period. It was a first time visit for us. We loved:
Thank you so very much for your kindness and thoughtfulness. We appreciate all your efforts.
We were so impressed with both resorts, food, people, service. We felt very special. Everyone was extremely friendly and very professional. I was sad when we had to leave and I wanted to hug everyone goodbye.
Our stay was exceptional.
You team are fantastic, nothing has been too much trouble for any of them. Very friendly and happy team. Will come back and recommend to friends.
The most amazing trip and resort. The service was amazing as was the attention to detail. We loved our 3 trips:
Remarkable in every way! It’s the perfect getaway. World class accommodations in a magical setting. Best in world class service and excellent cuisine. Was very impressed by the musical entertainment. Perfect for the environment.
This was our second visit to Jade Mountain, after 10 years. The service and food continue to be excellent. The major domo service was a nice surprise and our major domos were always prompt and helped us in any way they could. The second beach and additional eating options were wonderful.
We had an amazing time on our visit. Every staff member we encountered was extremely pleasant and friendly.
Fantastic, we will be back
Everything was AMAZING!
I have stayed all over the world in hotels from the St. Regis, to the Ritz, and this was by far my favourite stay. Service was great. Food was excellent. Thank you for making our honeymoon incredibly special. The waiters and sommelier especially make this trip great. Very professional and were awesome. This will be a special place for us forever.
Exceeded our expectations. Very thoughtful service.
Wonderful experience. We will recommend to everyone without any reservations. Met or exceeded virtually every expectation. The attention to detail in everything was definitely noticed and appreciated. EVERY staff member from the general manager to the housekeepers and grounds crew were at all times kind and friendly.
This place is paradise! We are always amazed at how thoughtful the staff are. So impressive! Thank you!
We had a wonderful vacation. It was a unique experience! The staff were very friendly and helpful. Food at the restaurant was also excellent.
Everyone made us so very welcoming at hotel reception. The sanctuaries is simply amazing! We enjoyed having breakfast in our sanctuary. Dinner at the club was so enjoyable. Returning may become a yearly tradition.
We have enjoyed a splendid holiday at both hotels Anse Chastanet and Jade Mountain and this is our Caribbean favorite. All aspects of our stay here have been memorable.
We had a wonderful experience. The best quick/short vacation we’ve ever had. We hope to see you again for our 40th Anniversary.
Loved JD2!!! Loved the ginger Margarita at the bar near the Jade Mountain restaurant.
M/M Plump, JD2
The sanctuaries and services are impeccable!
The combination of sanctuary and view is unmatched in our experience to date. Just breathtaking. We haven’t seen any of the other sanctuaries but, in terms of design, aesthetics and comfort, JD3 was perfect. Will truly miss the infinity pool and its beautiful tiles. We have travelled extensively in the region but first time to St. Lucia. Fabulous resort at Jade Mountain and Anse Chastanet and wonderful island.
Great Vietnamese lunch sandwich! Loved the scuba class and farm tour. The massages were excellent! Spectacular!
We have been travelling to different islands for 10 years and Jade is undoubtedly the best. Even better than the four seasons Bora Bora. We are so impressed. You have thought of everything. Rooms are perfect, food is amazing and service is phenomenal. Five star all the way!! This place is perfect and it’s the best resort experience we have ever hard!
The staff at Jade Mountain was exceptional from the moment we were first greeted we were made to feel at home. Everyone was friendly and eager to assist in any way. Our major domos were very helpful in getting us settled in and scheduled with some amazing excursions. The room itself was so wonderful it will be hard to leave. The grounds and views are breathtaking and unique. Everything seemed seamless. It was all that we envisioned and hoped for.
Thank you so much to the lovely ladies in guest services. What a refreshing professional staff always smiling and willing to help. We greatly appreciate all of your efforts to accommodate our travel opportunities! Absolutely loved JB6. We are looking forward to our next stay and sending many friends your way. Many Blessings.
This was our first trip to Jade Mountain and we had very high expectations and everything about Jade Mountain exceeded them. This was the best vacation of our lives!
We had the best time! Thank you for the wonderful service! Everyone was so nice, accommodating and very friendly! We had a wonderful vacation and wish to come back!
You call the suites sanctuaries and they truly are that…a home away from home and an escape from the stress and business of everyday life. My husband and I feel refreshed and rested. Thank you for a wonderful stay.
A unique experience most enjoyable.
Outstanding, couldn’t ask for more. I would thoroughly recommend to friends.
Everything was perfect.
This resort was in the top 5 resorts we have been to. All staff were professional, friendly and
always smiling. Wish we could have spent more time here.
The service was outstanding! The Major Domos were excellent.
We had an amazing visit at this wonderful resort. The staff is the best.
It was an absolutely amazing experience for my wife and myself. Overall, we had a wonderful time here. We will definitely come back!!
The spirit here is beautiful, everyone works together. Thank you for double – upgrading us! It really made it special. Food was outstanding, loved the vegetables also the Indian food was a lovely and delicious surprise.
Service and food was amazing.
Can’t wait to come back and will highly recommend to all of the people that I advise on travel.
Thank you! Food was outstanding! Service throughout the stay was perfection. The major domos were beyond helpful and amazing with every request. The room again is gorgeous. Love the attention to environmental issues.
We thoroughly enjoyed our visit. The staff here are phenomenal all of them are courteous, friendly and helpful. The major domo for our sanctuary was also outstanding.
Everything was perfection!!
Our stay here was amazing! I really can’t think of a better place. The customer service was out of this world! J Thank you!
Loved it! Beautiful rooms wonderful service. Love the beach with the Jungle Bar. Food was amazing! Thank you! It was the most amazing and relaxing vacation possible! Thank you!!!
You have exceeded our expectations. We loved it the first time, and this time even more.
Entertainment was outstanding.
Exceeded our high expectations.
We had a wonderful time. Accommodations were excellent and service was beyond excellent. Absolutely had a great time there for the week.
The wait staff at Jade Mountain restaurant was incredible. We had a private romantic dinner on the terrace where the Chef and the waiters went way beyond our expectations to meet our needs. Cannot express how awesome this place is.
Excellent holiday experience again. All staff were very friendly and efficient. The food was excellent.
Loved Jade! Amazing Place. We loved the burgers at Anse Mamin, we also enjoyed the chocolate and wine tasting. That was very good.
Everything was perfect.
The stay was wonderful. The service from the staff members was beyond excellent. Everyone was welcoming, helpful and kind.
Absolutely beautiful and relaxing.
Wonderful property! We had a fabulous stay.
The service was superb. The beach was immaculate!! We plan to come back.
Everything was perfect!
Loved the handwritten notes.
We had another extraordinary experience. It’s our third time in 5 years going. Every time it seems to get better. The sanctuary was amazing. The staff were incredible. Were hopeful to return next year! Overall just incredible. Thank you.
Excellent room and view and excellent services. Most of the staff are very good and meet what we need all the time. The butlers did more than I expected.
What a wonderful treat and amazing resort. We will be sure to return and recommend to our friends.
Restaurant was excellent. Gourmet food at every meal.
Our Major Domos were terrific! Many thanks to them for making our stay so memorable. We particularly enjoyed our dinner at the beach and our dinner under the stars! Wonderful set up and service.
Most beautiful place I have ever stayed. Everything was perfect!
The service was amazing! Breakfast excellent. The room and views are perfection. We loved the desserts and chocolate.
A wonderful stay. Completely different experience from our stay at a beach villa at Anse Chastanet. Loved the combination of beach and then retiring to a secluded villa with a breathtaking view. Also enjoyed daily yoga.
Our stay was wonderful
We had a wonderful time and were extremely pleased with every aspect of our visit, including our “room”, the service throughout the resort and the very fine cuisine. Indeed, we had such a wonderful time that, much to our surprise, we are in the process of booking a substantially longer visit in February and March of the New Year. Thank you very much for you delightful hospitality. We look forward to our upcoming new visit.
Thank you very much for the unforgettable time we experienced at your incredible resort. We were not prepared for what we were about to experience once we entered the resort, words cannot even begin to explain what was going on through our minds each and every day. Our experience at Jade Mountain will be indelibly etched in our minds forever, we thought we would be prepared for the experience, but nothing could have prepared us it’s absolutely breath taking, we were awestruck from the time our luggage came out of our car until we boarded the plane 7 days later. The level of professionalism from all at Jade Mountain makes me understand more the rave reviews that it receives. That was our first time there and definitely not out last. The attention to detail sets you all far apart from the rest. We are still trying to put everything into perspective but it was definitely heaven on earth, what we say to our friends and family in describing our experience does not do the resort justice, it must be witnessed to be appreciated. The detail that you both instill into the resort is so evident, ensuring nothing but the best is paramount. The week we spent there will be ineligibly etched in our memories forever, and we’re looking forward to return and re-living it over again. Thank you very much.
Thank you for the best honeymoon we could ask for! A truly special, unreal place – we will be back!
This place is stunning and the staff was always friendly and so polite.
The service is over the top and the rooms/views are unlike anything you've ever seen. Jade Mountain’s grounds are meticulously groomed, everything was beautiful. The activities like Scuba/Snorkel - were some of the best we've ever seen just 25 feet off the beach, both Anse Chastanet and Anse Mamin. We even saw a sea turtle! Mountain Biking – we had a great guide, we had a ton of fun tooling around the trails and old plantation. Hiking - You can hike the back way from Jade Mountain to Anse Mamin. It’s about a 30 minute hike - very hilly - but beautiful scenery. In the rooms the furniture was high quality and tasteful, rooms were very clean. The infinity pool is the best thing ever. It’s not heated so it’s cold in the morning but is awesome in the afternoon when you come back from the beach. Overall Jade Mountain is an amazing resort and we'd love to come back.
We had a wonderful stay! Our Major Domo was very accommodating and helpful. He went out of his way to make our stay feel special. Very friendly staff! And beautiful views! Can’t wait to come back!
Amazing! It was the trip of a lifetime!
Great service and amazing people helping us throughout our entire stay. We are very thankful for your hospitality. Best experience
The chocolate tour was very fun the volcano tour and mineral baths were also great.
Amazing, Amazing couldn’t ask for a better hotel to stay at and also the staff was amazing.
We had the most relaxing trip ever. The service is unbeatable. We felt like royalty with our major domos. They did not let us have an undesirable moment. Everything with them was absolutely perfect. The chef only amazed us more with each plate served at Jade Mountain Club. We didn’t have to go anywhere else.
Thank you for making our celebration so special!!! Merry Christmas and Happy New Year to everyone!
Great time! A good mixture of romance and adventure. Beautiful place with great people. The resort is above and beyond what we expected. What a beautiful area and lovely people. We enjoyed getting to know the island and each other! Thanks for the wonderful honeymoon!
The major domos are exceptional. In the room; pools and the view are the best in the world. The food is exceptional. The tour of the farm was a highlight. The buffet at the beach was excellent and Anse Mamin is out of this world and quite special.
We had an amazing time. We look forward to returning and wish the staff a wonderful year.
We had a great time and were very impressed with the hotel, service, staff and obviously the amazing views. This is my first visit to St. Lucia, the views and rooms were stunning. I travel extensively, but will put a return trip to St. Lucia high on my list. When I return to St. Lucia, I will certainly stay at Jade Mountain.
You have such a wonderful team here – Thank you!
Major Domo’s were top of their game.
Thank you for making our honeymoon so special and a true “paradise dream!” DOMOS ARE EXCELLENT!! Emerald Farm is incredible. All the staff behind the scenes, thank you!
Jade Mountain is spectacular!
Absolutely phenomenal experience!! Very romantic and intimate made for honeymooners!!
The rooms are amazing. The food delicious. All drivers were polite and prompt. The beach attendants were all wonderful. Was lucky to be able to try slip yoga – loved! Would highly recommend offering it!!
Jade Mountain is beautiful and I am very glad to have experienced it. All of the staff work to make it a special place.
Amazing! Piton hike was fantastic and the Spa team was excellent.
Most amazing experience. Breathtaking resort. Truly memorable experience. The resort is magnificent and an architectural work of art. The views are so stunning we found ourselves not wanting to leave the resort, and with the constant pampering and world class service…one cannot ask for more. I honestly cannot think of anything that Jade Mountain is missing. It’s truly amazing!
We loved our stay. It was just what the doctor ordered.
Fantastic. Felt like heaven worth every moment spent no complaints.
We loved it, it was a dream for us to live in a place for 5 days that felt like paradise! Thanks to the entire team of Jade Mountain. The butler service was top of the line…you should be very proud for exceeding our expectations and YES we will return!
The beach restaurant was exceptional. Consistent amazing flavors and variety. All dinning was excellent.
Above and Beyond expectations
The staff was excellent.
This has been a wonderful vacation. The accommodations are spectacular and the service is second to none. The St. Lucians are kind, welcoming and wonderful. We had so many positive experiences, it’s impossible to list them all. What a great resort so glad we picked it for our vacation. Definitely one of our favorite places now.
Overall wonderful stay! We will be back.
We have travelled the world and our room was our favorite ever. The major domo was friendly and exceptional service really made for an unmatched experience. We will gladly come back. The room design/architecture is genius.
Everything was incredible!
Awesome experience. World class.
Beautiful and amazing architecture!!! The views are stunning. The shuttle service was also excellent. We loved it!
Our stay here was really fantastic! We certainly hope to return one day!
We enjoyed the sanctuary very much and loved seeing the Pitons every morning. We enjoyed being very close to nature and, since we also like camping the bugs and birds and lizards in our room were fun as well. Jade Mountain, the resort itself, is beautiful and tranquil. Overall, we had a wonderful vacation.
Beautiful! We will be back.
We couldn’t have enjoyed our stay here anymore! We’ll be returning! Planning to book a return trip this week.
Our stay at Jade Mountain was absolutely wonderful!!
It’s hard to describe how good we feel about our stay at Jade Mountain. A totally wonderful experience but that is not just it, it’s completely unique. A building that is a work of art so in tune with its environment. But most of all, it’s the quality of service, which sets this place above all. We are so torn about where else on this wondrous planet we can go! The people of St. Lucia and Jade Mountain have capped it all. Love you all!
We have absolutely loved our stay here! It was the most wonderful honeymoon! Thank you for everything!
At the Spa, the massage therapist was very professional and skilled. We had a lovely and relaxing experience overall. Amazing beauty, setting and excellent service from staff!
We had a fantastic night here at Jade Mountain. Excellent food and staff. Will highly recommend.
Thanks for a wonderful week and thanks for your excellent services, which made me feel like home. The Anse Chastanet team are also great thank you for letting us have a very great vacation.
I loved Jade Mountain so much. I definitely indulged but I was so happy. I have never been so happy before. Every single staff member was so welcoming. I want to come back in February for a week this trip was far too short! Thank you for everything and see you soon!
Jade Mountain is the most unique, romantic, and beautiful place we have visited. The amenities, service and food were second to none. We’re encouraging several friends to visit. Thanks for creating such a special place!!
All we can say is wow! Jade Mountain has exceeded our every expectation. From the stunning resort and sanctuary to the incredible food and service, you have been perfection! The staff is so friendly and has gone above and beyond to make our stay very memorable. Your staff helped me plan a secret vow renewal ceremony for my husband. They went to great lengths to keep this a surprise and I am so grateful! Thank you for an amazing week. Jade Mountain is our new gold standard vacations! Jade Mountain is exceptional in every way! We will most certainly come back! Thank you!
Excellent service, incredible room, delightful staff super friendly and kind. The food in all the restaurants were excellent. The service was efficient and friendly. The major domos made us feel at home and gave us EXCELLENT SERVICE! We loved our holiday here.
The best trip we have ever had. Impeccable service! Wonderful in every way.
Wonderful vacation, stunning vacation excellent facilities and service.
Having a cell phone and a major domo was amazing. Everyone was so nice and went above and beyond in each way. The sanctuaries are the nicest rooms we have ever stayed in. We will tell all our friends about it! It was a unique experience.
Absolute Paradise. Beyond Belief!
All the staff at Jade Mountain made this trip memorable. Our major domos provided excellent service and always made sure we had everything we needed. We cannot thank the staff enough for making our honeymoon a trip we will never forget!
This was the most perfect honeymoon we could have ever dreamed of. The staff was so helpful and every need or desire we had was accommodated. We truly felt like celebrities and we can’t wait to come back!
All our major domos made this an unforgettable experience. We can’t wait to return.
A special thanks to the wonderful Assistant General Manager for our beautiful room and mesmerizing view. We can’t thank you enough! This place is heaven on earth.
I just wanted to thank you all for making our vacation so incredibly memorable. I also wanted to let you know that we filled out and submitted the Travel and Leisure Reader Choice World Best Awards for Jade Mountain, which was a pleasure to do. Looking forward to our return to JB3 already!
Everything was great!! Overall great place and people.
From the moment we arrived until the moment we left we were treated like royalty!! Every need was met and in most cases anticipated on our behalf. The attention to detail was outstanding. Our major domos went above and beyond to make our visit more special than any other!! We were able to enjoy a massage at your Spa facilities. Very nice! Your scuba facilities are top notch!! We had not been diving in quite a while. Our dive master made sure that we were comfortable and able to perform emergency steps before we set out for a gradual shore dive. It was perfect!! The wall dive immediately after was outstanding!! The property was stunning. We stayed in JA4, The Moon Sanctuary, which is the most beautiful room we have ever experienced. There are not enough GREAT things I can say about Jade Mountain!!
We loved our experience and hope to return... will bring others!!!
Our stay was excellent. At our dinner at the treetop (wine pairing) our server was great as well. We enjoyed our evening’s entertainment with the country music night. We had the best trip and would happily return again! The staff was amazing and so friendly and helpful. Our major domos were always fantastic in setting up everything for us.
We had a beautiful time. Sometimes the bar service in the evening to the upper level was slow perhaps at those high volume times glasses of “cocktail of the evening” could be set out for self-service.
We had an unforgettable experience…thank you.
Jade Mountain far exceeded our expectations we thought it looked amazing on the website, but found it even better than we thought it could be! The staff and service are among the best in the world. Everyone treats you like family and we love the people here.
We loved it!
Wonderful staff and service!!!
This is paradise on earth. We have truly enjoyed every single moment here. Your staff is amazing and this place in unforgettable. It has left a very special mark in our hearts. We have loved it here. We know we will be back!
Best island hotel we have ever been to. It was perfect.
The location and service was amazing from everyone at Jade. We got engaged on our castaway dinner and it was excellent. This was an amazing 5 days. Thank you to all the excellent staff.
The food and service were phenomenal. Actually we don’t want to leave, can we just stay!!!
Our stay here was fabulous would highly recommend to anyone and everyone. The accommodations were spectacular. The food, the service, everything. It was one of the best vacations we have ever had. Have to come back and try a different suite someday.
Excellent stay. The best by far. Most beautiful, clean and comfortable facility. Excellent service everywhere.
The food at Apsara was amazing. Best of the trip. Jade Club was also very good. Overall very outstanding stay. We had a wonderful time.
The room was spectacular! One of a kind. Everyone you passed was friendly and wished you a good day, even maintenance. This place definitely makes you feel like a celebrity. We loved it!
Our stay was amazing! The staff went above and beyond with all aspects of service, friendliness and expertise. We truly appreciate making our 20th Anniversary celebration one we will never forget. We will be back and hopefully plan to bring other guests with us on our return!!
Room service was excellent. We were celebrating our anniversary and the whole experience was made very special. Thank you.
Our experience at Jade was better than we ever imagined. It was an amazing honeymoon! The food and service by far exceeded our expectations. Thank you for a memorable stay! We will be back!
Very amazing overall experience. The food was delicious, and service from all major domos was impeccable. Jade Mountain is the most natural and architecturally beautiful place I have ever been!
We had an amazing stay! We’ll certainly post a top review on travel sites and share our pictures and experience with all of our family and friends. Thank you so much!
We really enjoyed our stay. The resort is a dream. Everyone we dealt with was excellent.
This is a wonderful experience from start to finish! The staff was perfect – all of them. We will see you soon! This will not be our last visit. Can’t wait!
A wonderful stay indeed!
We had a great/ magical experience. The team at this resort is well trained and professional. Congrats to the administration for this good work. I will tell my friends and hopefully they will visit you. Thank you.
The most beautiful and breath-taking location we have ever experienced. Would love to see more community outreach/development/support in light of such a profitable yet amazing endeavor. Highly recommended.
Absolutely amazing! Had a blast!
We loved it here! The musicians, Carl Gustave and the steel drummer were excellent and so talented. We really appreciated the staff, who were so kind.
We loved it here and wished this vacation would last forever. Thank you for your hospitality.
Wow! Amazing Resort! Amazing Landscaping! Amazing food! Amazing service! We loved every minute here and are truly sad to leave. We spent the majority of the time in our room, which was fantastic. Very relaxing, peaceful and luxurious. We are very happy with our stay here. Thank you
Jade Mountain is an incredible resort.
This place is paradise.
From the moment we landed, Jade Mountain receptionist at the airport welcomed us, we have had a warmed welcomed experience. Everyone has been more than helpful; so nice. We don’t want to leave! This is such a beautiful resort. Thank you for making our anniversary and my birthday so special!
We have travelled the world and we have to say these rooms are the best we have seen anywhere. Of course, the icing on the cake is the service. Every person working at Jade Mountain and Anse Chastanet that we encountered made the whole experience wonderful.
The food was exceptional and the staff was always pleasant.
Thank you so much for creating such a magical place. Words cannot describe the beauty and sense of relaxation this resort provides. The staff has gone above and beyond to make our stay extraordinary in every way. We are blessed to be able to experience an amazing 20th anniversary here and have memories we will never forget. We can’t wait to return, can’t wait to find a new date and begin the countdown.
Sanctuary and views were absolutely amazing! Staff were so friendly. All your staff at Jade Mountain and Anse Chastanet were extremely nice a friendly. We will come back and recommend Jade to others.
Jade Mountain is paradise and is so much more than advertised. From the moment we entered our sanctuary, we were blown away. Everything was perfect. We could not have chosen a better location to honeymoon. The service here is amazing as well, this is our first time at Jade and we are already trying to plan a return trip. Our major domo was first class all the way. He really allowed us to maximize our stay by anticipating our wants or needs and advising us with our choices. We cannot speak highly enough of him. He is truly someone special.
Thank you everyone. It’s so beautiful here! Hands down a great way to vacation. We will be back, already planning to return next year. The staff at the beach were wonderful! Everyone we encountered really made our stay special.
We love Jade Mountain! Everyone made us feel so welcome.
Everything was Amazing! The sanctuaries are gorgeous.
Entire stay was great!
Beautiful resort. Very attentive and caring services and butlers.
We loved every second of our trip.
Everything was amazing!
Your staff did a great job at making our honeymoon even more enjoyable.
Beautiful facility, majestic views, delicious meals and wonderful service. We were extremely happy with our stay and will be recommending to friends and family. Thank you for the memorable honeymoon!!
Everyone was amazing. Every detail from the first time we arrived to the moment we left was taken in. You have fantastic staff and should be commending them for their great service.
Once again we experienced an outstanding stay at Jade Mountain. We received a warm welcome and throughout our stay the service was exemplary. This was our second stay at the hotel and we took more of an opportunity to consider and remark on its design and what contributions to making it so special. The constant sound flowing water, tree frogs and birds make for an incredibly relaxing environment. The beauty and quality of materials used in its design adds to its beauty and comfort. It’s location and view seem unreal.
Overall excellent stay, can’t beat the view.
Beautiful resort and amazing service by staff. All Major Domos made us feel great. Every person here was a delight and made us feel special. Amazing Honeymoon!
The Staff at Jade Mountain were outstanding. The rooms were truly amazing, we enjoyed our stay greatly. Our Major Domo was truly the best and the experience with the Chef was once in a lifetime.
Exceptional resort! We love Jade and all it is people. We were remembered by so many of your team and made us feel like family.
As an Ex CEO and current senior executive with a major global advisory I travel the world and have seen some of the best hotel and resort offers around the world. The hotel is unique, distinctive and worth its rating.
We are privileged to stay in such an amazing facility. The beauty of the island is uniquely captured by this stunning building. JB2 was very interesting and wonderful to stay in.
All Jade Mountain personnel was very gracious and welcoming. They were consistent in greeting all whom they encountered. Nice touch to be welcomed by the management team. Our Major Domo, was very well versed about the resort; and always called back within seconds to fill requests. The resort also has great musical talent.
Celebrating our honeymoon here was an amazing choice! We had an absolute fantastic time! No complaints whatsoever. We will definitely return.
Your entire staff looked after us and took very good care of us.
It was more amazing than we could ever have imagined. We hope to return again for a big life event.
We consider Jade Mountain one of the most beautiful places on Earth! The people and service are excellent. They are always smiling and take care of every request with enthusiasm. We look forward to returning, and recommending to all our friends and family.
Food was excellent!! Would love to return in the future.
The most incredible place we have ever stayed!!!
Another level of amazing. Jade was the best place I've ever been. The rooms were perfect.
Truly enjoyed the Galaxy room, the activities at Jade Mountain (snorkeling, nature walk, yoga) and the overall hospitality. The views here are breathtaking and the architecture is very unique.
We had the best time with the best service! We never felt not taken care of.
At the Spa, it was great one of the best massages I’ve had in years.
WOW! We had an unbelievable experience!!
Amazing service and atmosphere. The entire staff was so kind and helpful. All of our butlers were amazing. Words cannot describe how great of an experience this has been and we plan to return in the future.
We had an amazing stay and the staff here was great! We hope to return one day, our stay was great!
We made amazing memories. Thank you for having us. St. Lucia is stunningly beautiful.
Excellent staff especially at Jade Club and our Major Domos.
Since the moment we walked in, we felt welcomed. Every employee greeted us with a warm smile and asked how our day went. The food at Jade Mountain Club was extraordinary. The afternoon snacks were something very special to look forward to. The turndown service with citronella candles were the best part of the night. I never worried about mosquitoes. Every affair was taken care of. I truly was able to relax. Thank you Thank you.
All three of our Major Domos were hands down amazing! They could not do enough for us!! We will highly recommend. We thank you for the opportunity to experience such an amazing vacation.
We had an amazing stay! We were treated so kindly by all staff. It was the perfect 10 year anniversary vacation. Our last night the major domos made sure to make us feel extra special. Mrs. Troubetzkoy made a point to greet everyone at the Manager’s reception and thanked us for coming to Jade Mountain. That was very impressive and shows the owners care about their guests. We had an awesome and relaxing vacation.
We will see you again!!
Jade exceeded our expectations and our major domos went out of their way to pamper us and even accommodated us when our flights home to Boston were delayed by 4 hours. Yoga was also fantastic. And the In-room spa treatments were outstanding.
The staff, food, service and everything we experienced during our honeymoon was absolutely amazing.
The Staff exceeded our expectations and constantly went above and beyond to make our honeymoon special. Thank you to all of Jade Mountain for giving us so many incredible memories.
Another fantastic visit to Jade Mountain. This is our fourth visit and still great. All the staff made us feel very welcome and looked after us well.
Gorgeous rooms! Gorgeous property! And Amazing food!
Jade Mountain was spectacular! The views are absolutely amazing. This was our first time here and we will definitely be back! We enjoyed Jade for our honeymoon and we couldn’t ask for a better experience. All of our major domos and housekeeping staff were helpful, polite and always there when we needed something. Thank you! By far the best experience ever. We will visit again soon.
This was the best trip ever. Thank you it’s amazing. The second I can afford it I will return.
I had been sharing with my wife more than 20 resorts I researched for our anniversary celebration, when I finally realized why I came back to Jade Mountain as my first choice – tranquility. Someone may come up with better food, a better view or better amenities… but I have never found anything in the Caribbean that comes close to your resort – and I have looked!
Wonderful staff! The best butlers in the world. Excellent service, food is fresh and delicious. Lovely ambiance and view. The best honeymoon resort/getaway ever.
It is breathtaking! We don’t know if it is possible to top the magnificent views and service. Thank you!
Our Major Domos were excellent.
Our stay at Jade Mountain exceeded our expectations. The moment we walked into the sanctuary we were captivated by the breath taking view and instantly realized that Jade was a truly unique resort. We felt relaxed the entire time. The staff and services were outstanding. We returned home feeling refreshed and well rested.
Major Domo’s have been excellent.
It was a wonderful vacation. The food was exceptional! The entire staff and experience was simply amazing. I will carry this place and the Pitons in my soul and feel such gratitude for our experience. We shall return.
This is by far the best vacation we have ever been on! There are tons of things to do and the service was phenomenal!! All of the staff are so welcoming. Thank you for everything! Every person we saw greeted us smiled and inquired about our stay, such a friendly atmosphere. All of the guides were friendly, knowledgeable and humorous. They made excursions even better.
Everything was amazing!
Our stay was special, our Major Domo treated us very nicely. He met our every request making our experience exceptional. He was a pleasure to have.
We both really enjoyed our time at Jade Mountain. The staff was truly wonderful from the moment we arrived until the time we left. We felt pampered and well taken care of. We never knew the reception we would get as an interracial, same sex couple, and all I can say is we were never given a sideways glance and made to feel quite comfortable.
The Hotel is amazing. In general, everyone was polite and friendly.
The Major Domos were amazing! Great service, housekeeping was so awesome! The Jade Club was
unbelievable!! Loved everything we ate.
All three of our Major Domos were excellent! We will recommend and be back.
We were awestruck by the beautiful room. The Staff and service at Jade Mountain were truly exceptional! We hope to be back in the future and would not hesitate to recommend Jade Mountain to our friends and family.
We had a wonderful stay and thought everyone was excellent and friendly. It would be unfair to mention particular people as everyone was outstanding and a credit to the hotel.
Excellent place! We will miss this spectacular lovely place!
I am really very satisfied. Everything was a pleasure; in particular the personnel at the restaurant and on the beach. We are so very satisfied and we promise you that we will return and tell our friends.
Our Trip was absolutely wonderful.
Without question it was the most perfect resort for us. The open rooms, stunning views and clean, delicious foods were fantastic. Service was excellent. All the Major Domos were very attentive. We noticed that every staff we passed (sweeping, walking and gardening) spoke to us and asked us how our day was going and if we were enjoying ourselves, etc. They were very friendly and welcoming.
Thank you so much for such a pleasant stay. You all went above and beyond to make our honeymoon extra special. It is heaven here. Thank you again for everything!
We enjoyed every aspect of our stay. There was no reason to leave our sanctuary. The food and beverage were fantastic and the service was friendly and professional. We are already looking forward to our return.
Love it and we will be back!
Service from our Major Domos was very good. They attended to our needs throughout our stay. The staff was friendly and helpful and service was prompt and very good. We enjoyed the snorkeling trip as well as the evening sail and we also enjoyed the exquisite pool.
Dinner at Jade was exceptional.
We love coming to Jade Mountain. The food is amazing and the staff is very attentive.
The views were amazing.
All of our Major Domos, wait staff, scuba center staff, excursion staff and everyone at Jade Mountain were amazingly nice and accommodating. Each person strived to make our honeymoon incredibly romantic and special. This will be one trip we will never forget! We cannot wait to be back!
We had a wonderful experience! Everything was exceptional.
Absolutely spectacular in every way! Congratulations on a superlative resort. 5 star +++. Thank you so much for a perfect vacation! It was worth every penny. The food was beyond exceptional and literally out of this world. Loved the Galaxy Suite!
We had a wonderful experience at Jade Mountain. The service is exceptional and the staff go out of their way to make sure you are comfortable and having a good time. Each staff member is wonderful. We hope to be back again soon.
Wonderful experience, would love to come back. Best experience ever! Loved every moment.
Paradise, literally. Everyone was so friendly and attentive and the food was great! The Yoga Instructor was great! We will be back soon.
Loved our time here so relaxing and we have been so spoiled! Will definitely recommend to friends and family and we will be returning in the future.
Jade Mountain is magnificent.
Extremely grateful for all the staff at Jade Mountain that made our baby moon a memorable one! The food, room/sanctuary, and service were top notch. We look forward to our return in the future.
The Beach Bar has the prime location and excellent food. Entertainment was good. Honestly we have never been to a resort more customer service oriented than Jade. There are too many good things to say about the overall staff. Everyone was amazing. You all exceeded our expectations. We were treated like Royalty!
Everything was beyond amazing! Al was the best Major Domo, when Al was gone we missed him but the lady who filled in for him was also amazing!!!! Everyone was so nice and generally happy. I can’t say one bad thing about the service at all!
M/M Scotto D’Antuono
Bike Tyson with Jungle Biking was amazing. We had a great time with him and we learned a lot. He was so nice and knowledgeable! Also the Farm guide we had on Thursday, July 6th 2017 was also amazing. We had such a great time learning about all the fruits, vegetables and plants. He was really nice.
We will always remember Jade Mountain with a smile on our faces to send you an array of customers to JE1. Thank you again!!!
This place is magical. We have never had customer service as incredible as the staff at Jade. Everyone was friendly and made us feel so special. We will definitely come back. The food service staff was perfection! The best place we have ever stayed! Thank you!
The most memorable experience I have ever had. Best resort accommodations we have ever had. This truly was paradise. Thanks for making our vacation perfect.
Incredible place where we enjoyed every moment like we were in paradise. I want to congratulate everyone from the staff who are doing their job very well and even better than well. All the activities are amazing, food is excellent, and all music bands are well chosen.
We really enjoyed our stay here and the staff was always incredibly friendly and helpful. The Infinity pool was the perfect temperature, both beaches were great for snorkeling, relaxing and watersports.
Absolutely wonderful. A special shout out to our butlers Teddy who was just amazing and such a joy to talk to and Ashley who did our special beach set up dinner for two nights. He was so great the first night we booked from the table for the next night and requested him again. And Davidson set up our special dinner in the villa. What an amazing job and he was so knowledgeable about wines. Housekeeping seriously did an incredible job. They were always so thorough and nice too. Our drivers were always great. So nice and even remembered our names! We’ve stayed at Six Senses, Yao Noi, Tugu Bali,0 and Lombok several four seasons and Peninsula hotels. We honestly cannot think of anything they did that you didn’t. You’ve got it down perfectly.
Thank you so much for an utterly amazing vacation. Your hotel is world class and a true wonder. I honestly can’t say enough good things about every aspect. My husband, Mark, who was the Chairman of the Board of United States Green Building Council (creator of LEED) greatly took note of all of the sustainable aspects. We look forward to many more stays with you. Finally I’ve taken Mark somewhere truly spectacular that isn’t 18 flight hours away, but four. ‘One of the very best in the World!’
Beautiful experience. The property was exceptional, Thank you for creating such a destination and experience.
The resort and facilities are absolutely amazing – once in a lifetime experience we came to celebrate our anniversary, we loved the view and the pool in our room and absolute must! The service at most places was wonderful.
Great experience, the food and service was terrific.
An absolutely amazing experience. Felt comfortable, relaxed and very fortunate from the minute we arrived.
Thank you for an incredible vacation. St. Lucia is beautiful as are the residents. We loved the Jazzy cruise, the volcano tour and the botanical gardens. We were so impressed with the food, it was delicious! The service at Jade Mountain was perfect. We will be back.
Excellent restaurant food, spectacular view and sanctuary, resourceful staff, good yoga classes and pristine spa services.
This stay was more than I could imagine!! The entire staff at Jade and Anse Chastanet were incredible.
Our room was spectacular and we appreciate all the items provided to assist with the bugs.
Everyone was so friendly and accommodating. All of our excursions were great.
We especially enjoyed the various tours we did with ‘Father Nature’. All in all a perfect honeymoon that we’ll always remember!
Combination of natural beauty and exquisite luxury. We had a wonderful time. Food quality, quantity and Service all around was outstanding.
Thank you for making our honeymoon even more special than we could have hoped for!
Breathtaking and Amazing!
Beautiful rooms and design. Service was always very professional.
While St. Lucia is beautiful, both Jon and I felt that the staff and guides at Jade are what made our trip so memorable! Everyone from the butlers to the beach attendants were warm, welcoming, and made us feel right at home. We cannot say enough good things about the people on the island, and certainly plan to return (as soon as possible!!!).
Loved the mint towels upon arrival at the airport. The taxi driver was amazing and very knowledge and stopped to show us Piton Beer where my husband had on from a side shop. The receptionist was amazing I loved her tour and her knowledge as well. She was funny and super inviting.
The food at Jade Club is beyond amazing! The variety is fantastic and so upper class like the stay here at Jade Mountain. The chef deserves kudos! He is fantastic!
Farm tour was fantastic and chocolate lab was awesome.
Our experience was exceptional. Everyone was kind to us and helpful. The food at Jade was wonderful. The activities were great. Our room was lovely and the service was very good. Your employees are the best I’ve ever seen! Loved our time here.
We had an excellent vacation at Jade! Thank you!! Service at Jade Mountain was good and always a different experience each night. We enjoyed the meet and greet with staff and other resort guests on the Tuesday night. Must keep! Very much enjoyed our conversation with the Executive Chef Stefan. The food was very good. Appreciated meeting Chef Elijah and was surprised that he incorporated breadfruit balls in the menu one night after we had spoken! Furthermore, he served the lion fish to my husband’s delight 3 different ways for him to enjoy! Personal touches do not go unnoticed!
We cannot begin to thank you enough our Major Domos, Al and Filliner for making this trip the most remarkable time!! Our honeymoon has been an experience of a life time, and we will be counting the days until we can come back to this resort and its beautiful people.
It is a crime to feel so good!
Our honeymoon was fantastic! Loved every minute of our stay at Jade Mountain. Everyone was so kind and helpful at all times it made our stay so enjoyable.
Truly beautiful! The two women masseuses who gave us the Swedish massage were excellent!
Fantastic! Wonderful! We so enjoyed our time at Jade Mountain. Our senses were bombarded – by the sights and sounds of nature around us, by the amazing architecture and wonder of Jade Mountain’s beauty, and of course by our sanctuary, which was incomparable to any place we have ever stayed. We fear that Jade Mountain has ruined us for any stay in the future in any other hotel/resort. As my wife said after our return, it feels like it was a dream. And so, the answer to the question of whether we would return is “yes!” Perhaps for our 30th anniversary in 2019—if that’s not too far down the road to start planning!
It was a dream thank you for making us feel so special. We just want to applaud our Major Domo’s Allain and Teclus they were so friendly, caring and thoughtful during our entire stay. We felt as if they were old friends sharing their recommendations and exhibiting expert hospitality during our stay in their home country. Words cannot do justice for the amount of praise we would like to give them! We hope to see them again on a return visit. Thank you for such a special and relaxing honeymoon in part to your wonderful staff!
The Jade Club was very accommodating! Great Job! Our Major Domo’s Al and Filliner were absolutely wonderful! Their service is perfection and we loved getting to know them. Their personalities are so charming and they make you feel at home and well taken care of. We will be back for sure.
Overall excellent experience. The little touches, like having a bath drawn for us when we got back from hiking added to the wow! Factor. We plan to return in the future.
Everything was perfect. We had an amazing honeymoon and are already looking forward to a future visit.
Jade Mountain is unlike anything we’ve ever experiences in the best way possible! Can’t wait to come back.
Staying at this resort was the best decision we made. Booking our activities was easy, the staff was more than helpful. We received great recommendations and having a guide during our tours were wonderful. Our stay was more than we hoped for. Thank you for all who made jour trip so memorable!
Expectations were high and you have exceeded them in almost every way BRAVO! It may be impossible to create a more amazing experience than Jade Mountain anywhere in the world. Thank you for making our 10th Anniversary so awesome to top this we’ll have to come back!!
We are so grateful for your vision and commitment to building and maintaining Jade Mountain. It is my favorite place in the world and we will absolutely be back for a third visit. We were able to spend two nights in JC5 which was our honeymoon sanctuary and the last two nights we had the privilege of staying in JD1 which felt like a dream. I was so sad to leave and I've been constantly looking through my photos since we left three days ago.
Again, my sincere thanks to Mr. and Mrs. Troubetzkoy for both of your gifts to the world. There is nothing like Jade Mountain and its beauty and charm will never be replicated. We look forward to our return and we will be sending many friends your way as well.
It’s a beautiful island and resort with top notch service. Excellent!
Thank you Jade Mountain for an experience we will cherish always. Everybody was so attentive courteous, and genuinely seemed to care about our wellbeing and happiness. This is quite an amazing place and we hope to be back soon. Totally exceeded our expectations on every level. Would love to consider Jade Mountain for birthday celebration next year.
This place is Magic and your service impeccable. I would return every year it’s just the most beautiful relaxing place we have stayed at.
An unforgettable experience! Everything was excellent. The facilities, the food, the room, the views, the staff
Everything! Our major domos, were so kind, helpful and responsive. We will be back!
Unique and amazing experience.
We had a wonderful experience. Our major domos were lovely, attentive and absolutely delightful.
We can’t say enough about how lovely the staff are across both resorts. We had two wonderful spa treatments. The Dive masters were very competent and facilities were great. The night sail was perfect.
Absolutely lovely resort, great diving. The massages were lovely.
Our stay was incredible, we will be back very soon. Chef Eli made some of the best food I have ever tasted as well. He was awesome.
Most beautiful room I’ve ever stayed in. Will definitely be back.
Every single staff member we came in contact with was pleasant, friendly and very helpful. They made us feel special and seemed very interested in how our day was going. Dining experiences were sensational at every venue. The Jade Club was a premiere experience. It was an experience of a lifetime. When my husband found Jade Mountain on the internet under ‘10 Most Romantic Luxury Resorts in the World’, and suggested we splurge and come here for our 25th wedding anniversary, I thought he had lost his mind. It was so extravagant that I balked. But he reminded me that since we married so late in life for the first time that we probably won’t reach our 50th anniversary so we might as well make this anniversary ‘the big one’. The vacation reached heights beyond my wildest imagination! Never have I felt so privileged! Our sanctuary was private paradise. We went in the infinity pool at least 3 times a day enjoying the magnificent view. Truly heaven on earth! We enjoyed all of the activities, the food, the entertainment and the sanctuary. We want to come back so we’ll save up to do so – the sooner the better! Thank you for your vision of Jade Mountain and for sharing your resort with us. We are grateful to you. You have fulfilled the dream of a lifetime for me and my husband Jim.
All of your staff are to be commended for their attitudes and smiles. The family country band on Monday night was terrific.
The Major Domos are excellent! Jade Club staff excellent. Spa staff good. Architecture very cool! Hike was great. Burger beach place was great.
We had a wonderful stay and loved the privacy and laid back atmosphere.
Domo’s were all extremely attentive and courteous. They were always immediately available.
The Service is amazing. Always thinking ahead so guests don’t have to. Most relaxing vacation I’ve ever been on. We’ll definitely return.
Everything surpassed our highest expectations. The most unique experience we’ve had in a boutique resort or any resort for that matter. Incredible!
The sanctuary was amazing; we thoroughly enjoyed our room, pool, view and service by the Major Domos. We would absolutely come back! We appreciated the friendliness of all of the staff and especially appreciated the efforts of the Major Domos to make my husband’s birthday special.
The resort is exquisite. Every detail is attended to.
Spectacular experience!. We’ve never been in such a beautiful location with such welcoming and kind people. Jade Mountain is synonymous with paradise. Thank you for everything; we can’t wait to return.
Breathtaking views! Staff worked at 110% - everyone was very nice and very helpful.
Everything was absolutely wonderful. The sanctuary is unlike any other – so comfortable, gorgeous and beautifully designed. Every person we interacted with on the staff was lovely. The best service we’ve ever had! The restaurant and food in general were amazing. Please give our thanks to the chefs! We could not have picked a more perfect and enjoyable place for any honeymoon!!! We will be back.
Loved the view from the room. Everyone was extremely helpful. We had a fabulous time. Everyone made our wedding renewal very special from the start of our day to the end of our day. Our vow renewal as intimate, special and far exceeded our expectations.
Jade Mountain is an excellent facility and in a class by itself. We loved every minute of our stay and look forward to our return. We normally do not like resorts but when we saw Jade Mountain we know we would be pleased. The staff at the Jade Club is the best wait staff, very friendly, engaging and remembers you. You have done an excellent service with customer service and should be commended.
Excellent Yoga, Nelson was inspirational in his Yoga sessions which provided physical and mental wellbeing. It was an amazing experience in an amazing location.
Best food we’ve ever had!!
Amazing place! We can honestly say you have the best service in all of the places we’ve been.
Jade Mountain is a magical place. We were swept away from the moment we arrived. Without a doubt, we will celebrate future Anniversaries here. We will remember every special touch brought to us here. Thank you for making our first week as a married couple unforgettable.
We’ve travelled plenty and visited many hotels, resorts and villas for personal and professional reasons. Y’all have been tremendous and exceptional in every way.
My husband and I travel a lot but this experience was nothing we have ever seen. From the view to the black sandy beaches, the food and last but not least the Major Demo, they were available to your every need. Amazing, Amazing, Amazing, experience. Jade Mountain is a must do, even if it’s only once in your lifetime you must have this experience. I don’t know how anything else will compare.
We had the best honeymoon at Jade Mountain!. The seamless check-in process was top-notch and set the tone for the amazing service we had all week! We enjoyed the Monday night cocktail hour and live music at the Jade Club. The Butler service (Teddy and Okeda) were fantastic. We loved having the A.I. option and the activities in the Total Romance Package. We hope to be back soon!
Many Kudos to the chef and the team at Emerald Farms. We did the farm tour and gained such an appreciation of the farm-to-table aspect of Jade. The main Agricultural Chairperson was so knowledgeable, as was the farm tour guide. We did the farm tour at the beginning of the week and it really enhanced our culinary experience, as we had a new appreciation for the process of sourcing the food each day.
Great service!! Wow what a new best way to spend our anniversary. We were treated very well.
Jade Mountain blew us away our entire stay. Allain took us on a tour of the resorts and did a great job explaining everything to us. Our In-Room dining experiences didn’t disappoint. The pull pork slider was incredible and were very impressed with the club.
This place is amazing!! We had a wonderful stay. We cherished every moment during our stay, we hope to return in the near future. Thank you to all the people who made this place so enjoyable!
The rooms were perfect! It was like being in paradise. Everyone at Jade Mountain was super nice and friendly.
M/M Greenspan, JC1
Loved that we felt like we were at our own private sanctuary – no parties, noise, or media. Total escape and relaxation. The waterfall tour with Father Nature was very good.
I am really impressed with the services and facility. You have exceeded my expectations. I wanted to make my 30th anniversary special and you have. I learned a lot about service that I will implement in my practice. Thanks again for a most memorable stay. I have travelled the world, and I must say, this has been my favorite.
Allowing us to keep our room until 4pm for our taxi was unexpected. Thank you so much!
The Architecture is very cool! The hike was great and The Burger Beach Place was also great!
Awesome service by all!
All the staff were well trained in giving quality service. Especially restaurant service like Ain. Everyone was warm and friendly and called us by name when greeted. Food was phenomenal. I appreciated the local fruits, vegetables and food items. The different daily snacks were great!
We had the best vacation! This is an amazing place! What a treat it was! Thank you!!
Housekeeper provided and excellent service. Dinner on roof top was amazing, service was warm and friendly. We would like to thank each one of the staff for making this stay possible with excellent service. Great memories to take home.
Beautiful rooms and views! Jade Mountain was amazing. Loved the beaches and yoga!
Quality at its core.
Couldn’t imagine a better honeymoon trip
We had such a wonderful experience here at Jade Mountain. It was the first time visiting this slice of heaven and will not be our last. Your hospitality, culture and love made this incredible. Thank you for treating us like a King and Queen for 4 days!
We had a wonderful time and the resort exceeded our expectations. It was the perfect honeymoon!
The views are amazing, the rooms are beautiful, but most importantly, the staff is perfect! So friendly and helpful! Room temperature was perfect and there was very little issue with bugs, loved the turn down service. Complimentary tour/activities were awesome, even though it was hard for us to leave our beautiful sanctuary. Thank you for an unforgettable honeymoon! We will definitely be recommending to friends and are already thinking about our next trip back!
Wonderful Resort best we have ever visited!
Fantastic Place, Great service and Beautiful views!
Had a very wonderful stay everything was excellent.
The Spa service is excellent. Phillipa is a great therapist, Yoga was very good.
We had a great time. Our Major Demo was amazing. Always quick and with a huge smile. She made the trip wonderful.
We fell in love with Jade Mountain and have shared our photos of our trip with many on Facebook who have inquired about your property. It was a magical trip for us, largely because of our butler service treating us like Royalty! Very nice. The property design is amazing and the views breathtaking. I was concerned about mosquitoes prior to the trip, but we did not have any problem at all. I’m not sure how you control that issue because we live in Arkansas around rice fields and the mosquito could be our State bird! :o).
Amazing views. Excellent service, all of the staff we encountered were very pleasant and helpful.
Phenomenal food at Jade Club, we looked forward to seeing what items would be on the menu each night for dinner. My husband and I came for our honeymoon, would be fun to return for a milestone anniversary.
All members of staff were absolutely outstanding!
The setting, the food, the amenities, the architecture, the service – everything was amazing. I would say never change a thing! But from what you have created here it is obvious that whatever you do, it will be done with the perfect amount of artistry and restraint.
All outstanding, the ones we didn’t fill out were things we didn’t get a chance to do.
Everyone was so friendly and welcoming! We had the best honeymoon here!! The staff was a huge part of that! Thank you!!
Allain was one of the highlights of the trip…..in addition to the absolutely amazing sanctuary. The staff is incredibly friendly and this place is truly stunning. Amazing! Truly one of a kind experience.
I’m not sure where to even start. Everything was perfect, we will absolutely be back!
Amazing stay! Thanks to everyone! Major domos were great, best hotel ever!
Staff are excellent, everyone so friendly and helpful. Nothing too much trouble. Thank you for everything!!
We had a magical stay at Jade Mountain, celebrating our 20th anniversary. It was possibly a “once in a lifetime” visit for us, but….one never knows the future. Everything was perfect, from the sanctuaries to the service to the food. We said many times “they have thought of everything!” It was a few days of pure luxury among stunning beauty. It exceeded our high expectations. When we first learned of the resort years ago, staying there was only a dream. We finally made the dream come true. It was incredible – pure joy from check-in to check-out.
Jade Mountain is not just a place – it is an experience!
Great place to relax, no need to leave your sanctuary if that’s what you need. There are also plenty of activities if that’s what you want. Very attentive and awesome staff. The quality of the dining experience, service and food is second to none. We had a wonderful time just relaxing and recharging.
This was our second trip to Jade Mountain. Overall the experience was incredible. The service and facilities are absolutely world class.
From arrival to a reluctant departure, the complete experience at the resort was exceptional!
Amenities just superb.
Food best ever (all the guests talk about it)
The people! Warm, knowledgeable, friendly and helpful. The spa! Wonderful treatments and people.
Jazz boat – really fun. Walk and snorkeling very enjoyable.
Our butlers provided exemplary service. We knew Allen best, he’s great.
This was the best Caribbean experience we have had. The members of the staff on every level are extraordinary, knowledgeable, friendly and personable. Yoga instructors great and nice variety between Nelson and Laura.
Lion fish dinner was amazing!! Best dining experience I ever had.
Beautiful and relaxing stay at Jade Mountain. We enjoyed every aspect of our stay! Highlights were Anse Mamin’s fish burger and the great views from the celestial terrace.
Your staff represent you to a standard that is always civil, polite and welcoming. What a credit to them.
You literally have the kindest, happiest and upbeat staff – everyone was friendly, helpful and courteous. I love the towel/napkin swans. Beach activities were so fun. Beach attendants were great. Loved the nature everywhere and how such a high end resort can be so in-sync with the natural world. Spa staff who did my hair/make-up were miracle workers. I’ve never had better food in my life than we have enjoyed here Enjoyed the live musicians. This was my first ever trip and honestly had been the best week ever. We have already talked about that we will absolutely be back. Thanks to everyone for the best vacation and most wonderful wedding. Jade Mountain well exceeded my expectations. We will see you again!
Wonderful! Nothing like it!
We want to thank everyone from the bottom of our hearts for making our honeymoon so special and something we will never forget. We loved meeting so many kind people and learning about your beautiful island. Thank you for sharing your kindness and generosity to us. We hope to see everyone again! May God bless you all!
Great facilities, amazing food, very relaxing environment. Couldn’t have asked for anything more. Awesome experience.
Everything was wonderful, a fantastic honeymoon made even better by Jade Mountain.
Pat and I loved our stay. Jade is a special place, so unique. The service and attention are wonderful! Thank goodness for the shuttles – the hill climbing is difficult. The food and its presentation are exceptional. Our domos were so well educated in service – everyone was so very friendly. The architecture/sanctuaries are incredible! Thanks for this incredible experience!
Everything was “top notch.” We enjoyed our stay immensely!! Exceptional on every level.
What a special place! Service is exemplary and the entire experience has just been so amazing. Words can’t describe it! Thank you so much for a memorable honeymoon!
Everybody was friendly, we would like to come again.
This has been such an incredible experience. From the sanctuary, to the staff, food, excursions and culture – this is a trip we will never forget!
We loved our week here at Jade Mountain. Beautiful location and such friendly, warm staff. Our majordomo Vito was superb, anticipating all of our needs. Very thoughtful, nice person. He was especially helpful with all of my wife’s special needs and medical limitations. The beach staff went out of their way to get Gatorade from town for us to help my wife’s stomach issues. Superb service from Jaqueline and her boss. Just superior, outstanding and caring.
Excellent resort and experience! The food and service at Jade mountain club was especially superb! We ate here every breakfast and dinner and was blown away every time. The beach was beautiful and relaxing. Diving wonderful. All members from sanctuary staff/domos, restaurant members, diving and beach service attendants did an amazing job at making our honeymoon a week we will never forget.
We absolutely love our stay! The resort is gorgeous and the staff are friendly and provide excellent service!
It’s a fabulous resort and the staff is very friendly.
Amazing experience. Heaven on earth.
We had a wonderful stay at Jade Mountain. The service and accommodations were perfect! Thank you for making this trip so special.
This was our trip to the Caribbean and something of a special treat for myself and my daughters following the loss of their grandfather last year. We wanted a holiday that would allow us to rest and relax, enjoying the scenery and countryside as well as indulge ourselves. Your hotel is the perfect place for this. The facilities, staff and countryside will make this a holiday to remember. Thank You.
Thank you so much for your lovely email, rest assured that Bill and I had a wonderful time at Jade Mountain and we’ve already scheduled our stay for next April. We can’t wait! I want you to know that we fell in love with the island, with the resort and with the JM staff that took such a wonderful care of us. I’ve been telling friends that I’ve been spoiled forever and can’t imagine a resort that would top the Jade Mountain experience. It was the ultimate, not only because of the beautiful sanctuaries with the open room and private pool but for the butler service with the very attentive and pleasant major domos and the interesting and varied excursions and activities. The jazz sunset boat cruise was wonderful (I’m a huge jazz lover, so it was right up my alley!) and we also enjoyed the excursion to the sulfur springs. Diamond falls and Botanic Gardens. However, our favorite part of the day was touring Emerald Gardens where Jade Mountain grows its very own organic fruits and vegetables. So amazing!! We love the farm to table idea and think it’s so important on so many levels. Not many resorts think about sustainability, organic or the environment, so it’s very refreshing and appreciated. Thank you again and we look forward to our next stay at Jade Mountain.
We love Jade Mountain! It was such an enjoyable experience to be here with everyone! The staff is incredible and we appreciate everything you have done to make this experience unique and we will cherish these lifetime memories! So impressed with this experience! We would love to return in the future as soon as possible.
All of our servers at dinner (Jade) were exceptional. Food was the best we have ever had.
An absolutely AMAZING experience! Incredible service, incredible venue and an incredible honeymoon – thanks to everyone around!
Everyone works so hard to make the holiday relaxing. Thank you!!
The food and service at the top of Jade was excellent. Very personable staff, super friendly and accommodating. The treehouse was good but no comparison as far as service and friendliness. The staff at Jade really take it to a superb level of excellence. Look forward to returning for sure.
The experience at Jade Mountain has been outstanding and exceptional. A completely unforgettable experience. Allain, our major domo was brilliant! This has all been one of those completely blown out of the water experience which we will be telling everyone about. Both those who ask and those who don’t!
Hotel reception very welcoming. Thanks for the fan. We are foodies and snubs when it comes to food. We never say wow when eating out….but WOW!! Complements to chef!
We will be back for sure.
What a special place! Service is exemplary and the entire experience has just been so amazing. Words can’t describe it! Thank you so much for a memorable honeymoon!
All Staff was so friendly and helpful. The room was outstanding and we enjoyed spending time here. The pool was fantastic, we can’t wait to come back. The food was outstanding, so fresh and flavorful. The private tour of the chocolate lab was an added bonus.
This was by far the greatest trip/vacation we have ever taken before. I can continue on for pages talking about the resort itself, however my main focus will be on the staff. Between the 3 mentioned to the right of this paper, saying that the service was the absolute greatest we’ve ever experienced would be an understatement. Coupled with the amazing resort amenities and breathtaking, views, the service from these 3 gentlemen is a top reason why Jade Mountain has me as a client for life.
A truly excellent and unique resort, this is the level that other luxury resorts should aspire to.
Overall incredible experience. I do not think you could find anything quite like this anywhere. My wife and I had a great time and the service was excellent. We both believe that is what separates Jade from anywhere else.
Everyone was wonderful, friendly, helpful and beautiful! We cannot wait to come back!
Service was outstanding!
Excellent, we will be back.
We wondered if Jade Mountain would be as spectacular as the second time around given we had such a good first impression, it did not disappoint in any way. The staff are amazing, our room was great as we remembered and the food was just terrific.
We thoroughly enjoyed our stay. All staff were extremely friendly and helpful.
The room was absolutely breathtaking. We were concerned there might be an issue with bugs or too hot in the room. Neither were an issue. The temperature/breeze was perfect and bugs were not around.
The staff (all of them) are the friendliest we have encountered. Always wanting to please.
The stay was wonderful. All employees of Jade Mountain were kind and courteous. Loved the father and son cowboy country musicians at the treehouse bar one evening.
Amazing experience all around, memories for a lifetime.
Great luxurious accommodations and privacy.
Loved those cool peppermint towels we were handed many times. Jade Mountain’s signature scent! Our stay was absolute perfection! The views are so stunning that you could stay in your sanctuary the entire visit and still have a wonderful time. We were struck by the sincere warmth and hospitality of everyone associated with Jade Mountain. It was a pleasure to be here! We would love to return and will certainly tell our friends all about Jade Mountain.
We will definitely be coming back to Jade Mountain.
Such an amazing vacation! Most beautiful place I have ever encountered. All of the staff are so friendly and take such pride in their work. Thank you so much!
Jade Mountain exceeded our expectations. We are so happy we chose to stay here for our honeymoon. The staff here was excellent and did everything in their power to make us comfortable during our stay. Beautiful!
My husband and I just stayed at your beautiful resort. We had a very stressful year and we were looking forward to a relaxing vacation. We never expected our stay to exceed our expectations. From the moment we arrived until we left the resort was by far the best vacation we ever had. Your property is amazing, our “sanctuary” was truly that. You should be very proud of your staff (we should have taken notice to everyone’s name) from the chef, the gentleman in charge of the farm, your many managers, wait staff and of course your butlers. Roland was our main butler and he made our stay absolutely perfect. He treated us like royalty. He was the icing on our cake!! Having someone like that helping us, making reservations, drawing the water in our hot tub etc. I could go on and on. He is irreplaceable!! I am not normally one of the people who write after having a good or bad experience but felt it would not be right if I didn’t tell you of our experience. Thank you for sharing with everyone your beautiful property!
Peaceful and relaxing, a wonderful place to destress. So very relaxing that we want to come back again.
Phenomenal experience we cannot wait to spread the word. Truly easily accessible world class diving off the beach, friendly and open-armed staff was among the highlights of our experience. Overall, the entire resort has a unique background and a great story to tell. We particularly enjoyed the historical aspects of the site as well as the construction details (materials, phasing, methods, means etc).
Jade Mountain was the perfect weekend getaway. It was all that we anticipated and much more! Your staff and the service they offered was exceptional! We were wondering how we would have coped with the missing 4th wall but the experience was awesome. We loved every detail put into the sanctuary. We wouldn’t change a thing. The weekend stay was relaxing and the best ever!! My husband and I will definitely return.
We enjoyed spending part of our trip on the beach at Anse Chastanet and then moving up to Jade Mountain but we are glad we didn’t do it the other way around!
It was truly magical and a wonderful end to our vacation.
Everything was incredible! It was awesome. Everything exceeded our expectation!!!
The service and amenities are absolutely first class, everything was very special.
Spa services excellent, service and food top notch.
Beautiful property!! Open wall concept is fantastic!
The afternoon private sail was by far our favorite outing. Between that and our beautifully appointed sanctuary, we felt we were in paradise. The Grand Piton hike was very technical and extremely challenging, it was worth the mental and physical effort expended to summit.
Unsurpassed service – main restaurant is outstanding in service.
The facility is great! I wanted an exotic location that was different for our anniversary and Jade Mountain fit that perfectly.
Amazing! Rooms are spectacular. Views to die for! Food especially good. Took us by surprise. People so friendly. Loved the tour of Emerald farm. Spa was great! Ground so well kept. Thank you all for a wonderful experience we will never forget!!!
We had a wonderful stay at Jade Mountain and also Anse Chastanet!
This is our honeymoon and we had high expectations of Jade Mountain and you all exceeded our expectations! We have been to a lot of nice resorts and none compare. From the time we arrived we have been treated like royalty. My wife now feels like a princess, so reality of going home is going to be tough on her. Haha . We thank you so much for an unforgettable honeymoon, one we will remember forever! Our next step is Secret Bay in Dominica but they have it rough as Jade Mountain is tough to beat. We are going to tell all our friends and family.
Everything was really fantastic. Thank you!
We loved loved loved our upgrade on the last day we spent in this heaven on earth. We hope to return in 2 years after my husband’s retirement, God willing. Wonderful! We hope to return! Nature at its finest.
Simply extraordinary. We have been many places in the world….this was the most other worldly! Primarily because of the SERVICE. It is naturally stunning, the people are far more intuitive and pleasant in the way they serve than any other place I have been in the world.
The view was amazing.
A truly memorable experience. We will be back! Awesome
All of the amenities and offerings are wonderful.
The entire experience was phenomenal. My wife and I felt relaxed 100% of the time. The service is second to none. All of our servers were perfect, we hate to leave. Best vacation we have had since our honeymoon 12 years ago.
Jade Mountain was above and beyond our expectations. The staff was friendly and helpful. We have already recommended friends to visit. We will be back soon!
We truly had an unforgettable experience at Jade Mountain. We have never visited St. Lucia before and we are so glad we had found Jade Mountain. We felt as though we were on a private, amazing getaway. Our honeymoon was elevated to a spectacular level due to the wonderful staff, delicious dining options and breathtaking views of the pitons. This getaway was one of a kind experience and we hope to one day visit again. We are both extremely dedicated to our careers and work and although we love what we do, this was the first time we were able to both completely unplug from work and focus on ourselves and each other. Jade Mountain has really touched our souls. We thank you for your wonderful service.
Everything was excellent!
This place is great, the service is on point. Will recommend this place to anyone, surpasses my expectation.
The total experience was unique and sets the bar of excellence. The entire staff is committed to providing the best experience possible and their joy really makes the stay that much better. Theo at the spa was excellent the best experience my wife has had with a massage.
We were celebrating our 25th anniversary. It was nice to arrive and find out we had been upgraded. Thank you so much!! It was an amazing vacation – one we will never forget, we loved the pool. I woke up at 6 a.m. every morning and absolutely loved the view.
Overall – everything was excellent. No complaints, we love Teclus and Alllain! Good bed and shower.
Service, food, sanctuaries and overall experience was amazing. Both major domos were friendly and very helpful in their service.
My wife and I had a spectacular time at Jade Mountain last week. Sometimes, visiting a place for the second time does not measure up to the first visit – the novelty and excitement of the first time are missing. This was not true for our second visit to Jade. If anything, it was better than the first time. Of course, this had much to do with the wonderful upgrade we received to JE3. You have obviously figured out how to run a luxury resort and we would not consider any other place for a Caribbean vacation. As before, the staff were great. Everyone is friendly and cordial but not overly so. I’m sure we will not be the first guests to note that Teddy is a pretty amazing major domo. I also very much enjoyed visiting with Lester during our breakfasts – he has a naturally warm demeanor.
Thank you to the entire staff here for making us feel so welcome! Especially to our butlers Teclus and Allain!
We had an amazing time!!! It was an experience we’ll never forget.
I love the concept, the best by mingling nature and architecture.
Speechless, beautiful and extraordinary.
So wonderful! Thank you!!
The food was amazing and one can really experience true farm to table dining.
Warmer pool, excellent staff, outstanding room and scuba was great!
Loved everything about the resort. The rooms/sanctuaries are fabulous! The staff was welcoming and sweet and always seemed to be in a good mood. The massage therapists were amazing as well.
Exceeded our expectations.
The facilities and services are phenomenal. We will certainly return.
The room was stunning! The staff MADE this trip so much more wonderful! Thank you!!
Loved the extra touch of the petals, birthday card, wine etc. for my husband’s birthday, it made it really special and would like to say a big thank you for such a gesture from Jade Mountain team.
Everyone was very friendly! We will be back – thank you for everything!! Food was good as well. Amazing property.
From the moment we arrived, we were of course “blown away” by the amazing sanctuary! Thank you so much for the upgrade to JB1! But even more importantly the way in which we have been treated is so appreciated of course we have to start with Okeda who pampered us nonstop and always with a smile!! Our time with Teddy was good as well. Housekeeping was amazing! Beach service – Anthony and Jacqueline – took great care of us. Kerwin took us on an amazing sunset cruise – such a wonderful host! Jungle and Zita snorkel trip so much fun. Natasha gave us the most wonderful romantic beach dinner experience! Our dinner under the stars on Celestial deck was so special even in the rain! I am so sorry the young man’s name escapes me. He worked so hard to make that meal so special this service was far beyond his young age of 21!
My time at Jade has been fabulous. The helpfulness of staff and the willing ness to make my stay memorable I couldn’t fault. I have had a peaceful and very relaxing stay at Jade a great way to celebrate my birthday.
This was a short 3 day getaway/splurge and so worth it! Such a unique property and setting worthy of an Aman resort but without the attitude. The views of the Pitons are everywhere (even the mirrors in the bathroom are angled so that you won’t miss the view)… the food (and the presentation) is amazing. We also loved exploring the different restaurants, especially the Indian food at Apsara and the lunches at the Jungle Bar and Grill. The room and especially the staff at this property were incredible. The ambiance is so wonderful in the evening for cocktails on the rooftop for drinks and to watch the sunset with 360 degree views of the bay, the Pitons and surrounding hills and later to star gaze. The next morning I had my first yoga class ever on the same rooftop. Snorkeling onsite down at the beach was terrific. Birdwatching too/reminded us of our safari experiences a bit with the luxury of truly gourmet meals and minus the hassle of bugs and trekking around. Returned feeling so happy and rejuvenated….so happy with our choice!
I do not think I have ever been to a hotel with friendlier staff!! Amazing experience! Using this space to let you know how much I enjoyed farm tour and chef’s lunch! Learned a lot from very knowledgeable staff on two visits!
All staff very helpful and attentive.
Amazing stay, gorgeous facilities, incredible rooms, Teddy and Okeda were the best.
Thank you! We know it’s a business but we are welcomed as friends.
The visit was absolutely amazing. The views, the staff, the amenities were excellent. Breakfast was the best meal of all in Jade Mountain Club. Also loved Apsara dinner.
Thank you so much for making this trip so memorable! We are returning guests and were absolutely thrilled by the upgraded room and amenities! This room was incredibly beautiful and the service was amazing. Thank you so very much. We will be anxious to return again!
Amazing place, amazing service.
We had an amazing time here. The resort and room are breathtaking. All of the staff were so friendly and accommodating.
Everything about this place is wonderful – the scenic beauty, the sanctuaries, the food, the beach, the jungle etc. But the true secret weapon is the people – everyone is so nice and helpful and kind. The people and their expert and generous service are extraordinary to all, a job well done!
Outstanding stay. Staff was excellent. Particularly the major domos Christus and Vito. Housekeeping was prompt and excellent. Staff at Jade Mountain Club was super. In particular Lawrenceson our waiter.
Maire de at Jade Mountain club was friendly and remembered us. Made us feel welcome.
Wonderful facilities and an always friendly, attentive and helpful staff.
Most amazing place we’ve ever been. Everything we did was absolutely perfect, service at Jade Mountain should set the standard for all other resorts everywhere. The staff was the best my wife and I had ever experienced. We felt spoilt the entire time here and will no doubt return in the future. Thanks for such a wonderful week.
Absolutely fabulous! Beautiful!
Staff (all staff) was beyond polite. This was one of the best, most relaxing resorts we have ever been to. Everything was just perfect!
Overall, a stunningly good experience plus good wines .
This is hands down the most beautiful Caribbean resort we have ever visited. The staff worked so hard to ensure we were happy (thank you!). The Castaway dinner was incredibly romantic and the food extraordinary. Special thanks to Jonathan – the chef. If “very good” had been a choice, that’s what the “goods’ would have been. Just “a hair” below excellent. I love the no ambient music, no TV, no clocks etc. Please keep it up. It’s almost as blissful as the pools and Anse Mamin beach. By the way, the Greek salad there is almost as good as the burger and the coconut ceviche! But drinks are better at the main beach bar.
Blissful and beautiful, the pools are amazing!!
Thermal comfort was as best as could be.
All of the staff are amazing and friendly – best in the Caribbean. The facilities/rooms are beautiful and grounds are well kept. Wonderful! One of the best travel experiences ever and we’ve travelled extensively.
Beautiful place, impeccable services.
Rooms are amazing. Service is excellent.
We had a lovely time. Thank you!
We came on our honeymoon and our expectations were greatly exceeded by the very breath taking rooms and views and the friendliness and helpfulness of all staff. Will recommend to all family and friends.
Phenomenal! So perfect! What a surprise to be upgraded to the Galaxy suite! Everything was wonderful and made my birthday so special. All of the special touches were an added bonus, so sweet and thoughtful. Everyone here really gets out of their way to make sure you have a fantastic experience, worth every penny spent. Food, service, sanctuary, people – all the best! Thank you so very much for spoiling us! We’ll be back!
We loved our room JAI and the time we spent here! We are celebrating our 35th wedding anniversary and it couldn’t be more perfect. The resort, the people, the service, the food, the view! Wow!
Everything was excellent.
Wonderful experience, above our expectations, can’t wait to come back.
Overall the experience was amazing. The hotel and rooms are breathtaking, the food was great and the staff/service was impeccable. Highly recommend!
I can’t say enough amazing things about our stay, the staff, the quality of our accommodations and the serenity of Jade Mountain. The service was nothing short of exceptional – from our taxi to the resort to our taxi out. We can’t get back to Jade Mountain fast enough!
Great experience; best view of the Pitons.
One of the most amazing places I’ve ever stayed.
The experience here was wonderful. Every staff member was friendly and always eager to please us.
Mike got the fusion massage and thought it was the best he’d ever had! Elena got the de-stress massage and thought it was the best massage she’d ever had!
Food superb along with staff. Very friendly and informative. Willing to accommodate our needs at short notice. Enjoyed bubble bath, flower petals etc. We are so appreciative of our room upgrade. Thank you, thank you . Enjoyed the music provided at Piton Bar (vision, LM Stone band). Excellent. Workout facility was great.
An unexpected evening and morning in paradise, courtesy of airline.
We had an amazing time here at Jade. There is nothing that we didn’t like. Everyone is very nice. We really appreciate to live in touch with nature.
We only had the opportunity to spend one night at your amazing resort as you hosted us when our WestJet flight was cancelled. We would love to return one day.
We had a fantastic time! The service here is the best I have ever had, thanks to great staff everywhere. Thank you for making our honeymoon memorable!!!
Everybody was perfect, you take care of me perfectly, Thank you.
Overall, great! Hope to come back sometime.
Exceptional service, great views and accommodations, we had a great time and would love to return!
Had room service – excellent.
Great place. Personalized service are the best we’ve ever experienced.
Had a wonderful time! Food quality and variety perfect. Rooms and service perfect as well.
We felt like we had everything.
All of our major domos. The beauty of the island and the amazing facility are both wonderful but the care, attention, kindness, happiness and politeness of the staff make the difference! The best service we’ve ever had!
Staff are so friendly and seem to love their jobs – even maintenance staff, gardeners etc. all of them offered help, greeting etc. We appreciated learning about the concept of Jade Mountain and the ecological priorities. The way we were greeted immediately upon arrival and the transfer “vacation started here” was very indulgent/made us feel like celebrities. Simply heaven on earth! Love how much resort info was written in rooms.
A truly remarkable place – Everything, especially the food, was tremendous.
Loved how genuine and nice all employees are, they go above and beyond to make it all happen. Amazingly beautiful.
Enjoyed our stay so much!!
Absolutely the best resort we have been to! We really enjoyed our stay here. Thank you!
Top notch service, location and style.
Staff wise, the attitude and service was the best. We have been to top resorts, they were not stuffy or rude but genuinely happy and helpful (opposite experience from bad staff at sugar beach!). Food was excellent, fresh and lots of healthy choices. Rooms are best in the world! Clean and spectacular. Cooking class with Chef Frank was fun.
Great hotel and setting. Overall very good experience and would recommend it.
Love the facilities and service. It is wonderful so many employees work there for a long time.
We love Jade Mountain. Best resort we have ever stayed at, the service was the best we have ever experienced. Beautiful smiles, non-pretentious yet professional. Entire staff seemed genuinely happy to be here and were so happy to serve us. Grateful to each and every one! Loved the facilities and how it blended in to nature.
We have loved our vacation and everyone we have met! Excellent, nothing can compare and so romantic.
We had a wonderful experience at your resort.
Excellent stay, world class views and service!
Everything was amazing!
Breathtaking when we entered our sanctuary.
Fantastic holiday, wonderful hotel, wonderful spa and delicious food. One small complaint on restaurant service and timekeeping very quickly rectified.
The majordomo service was a huge upgrade from our last visit, wonderful service and the resort is as beautiful as any.
Overall an excellent experience. My gluten allergy was taken very seriously and I felt very confident eating the food! Having the servers “confirm” gluten free entrée etc. is greatly appreciated, this instills confidence in the food. We loved learning about the culture and history on all of our excursions. Everyone was wonderful. The view is unbeatable and breathtaking.
We felt extremely pampered and welcomed. Everyone was astoundingly well organized, without any fuss at all, so we were able to feel completely relaxed. The location and setting were perfect and the architecture only served to enhance that to its fullness. It was a privilege to stay here.
Our stay and honeymoon was unforgettable. We will always have St. Lucia and Jade Mountain in our hearts and minds. We couldn’t be happier with our choice to visit your beautiful location! Thanks for making it so special!!
Our stay at Jade Mountain will forever be a memorable one. The hospitality of all the staff members was something we never experienced anywhere else.
Lovely time. Wonderful massage at the spa.
This was an outstanding vacation. We plan on returning.
Love the outdoor concept of room. Lovely employees, the room and the beach is exquisite.
Everything was beyond amazing. Great service!
We loved our stay at Jade Mountain! Everything was exceptional. Thank you for the precise attention to all of our dietary concerns. It made our meals so enjoyable. Every staff member was outstanding, the level of service was the highest we’ve ever experienced.
Absolutely stunning! This is the most unique and beautiful place we have ever been. If that wasn’t enough – the entire staff here is also the most friendly and caring. The major domo service sets this place above all others. We felt so welcomed here.
Had a good experience, very good food and friendly staff. We would love to come again.
Thank you for an experience that was better than my wildest dreams! We will back!
Amazing amenities and service.
Well managed resort in a most beautiful environment. We truly enjoyed ourselves, our favorite spot in the Caribbean! People are very friendly and helpful. The beach is fabulous, snorkeling and all excursions are wonderful. We enjoyed the sanctuary pool, we’ll be back some day! Most beautiful and relaxing resort.
There is no doubt that Jade Mountain is absolutely beautiful but the employees that you have make it shine and stand out far ahead of the rest! Starting from our chopper ride to when we left, we never met a single employee that did not smile and speak.
All staff friendly and welcoming, especially those we have known from previous visits. Infinity pool truly amazing.
Everyone was fantastic!! Our Piton climb guide was also wonderful!
JD1 is such a special place, we love it and dream about it often during the year, waiting for our next visit.
Wonderful stay, wonderful food, so relaxing! We appreciate all the small details and extra touches!
All-inclusive was outstanding. We have never experienced such exceptional food at every meal. Even in our own room, the plates were hot. Each morsel of food was placed & paired perfectly on the plate. We are in the food business and have access to the best restaurants. This was exceptional! Butlers were amazing.
Best service we’ve ever experienced. The Major Domos were awesome, very friendly and accommodating, probably the best part of our trip (outside the amazing sanctuaries).
Butlers were very good! Valentine’s night set up - the room was so romantic!! Sanctuaries are incredible. Housekeeping did a great job keeping room clean. Everyone was super friendly! So beautiful and relaxing!
The creation of this resort is awe inspiring – we loved the open air and constant flowing of water in our sanctuary. It was so peaceful, comfortable and quiet. Every meal was outstanding and every staff member we came in contact with was so friendly and helpful. We loved our walks with Meno (such a wealth of knowledge) and our creole class with Peter. The most amazing resort we have ever been to!
Most excellent stay ever.
Your architecture is divine! The food was divine! Thank you! Thank you! Jade Mountain is the best resort we have ever stayed in. Your staff made it that way.
Incredible, very special, well done.
Our major domos were AMAZING!! Great at responding to requests and wants to the end.
M/M St. Hilaire
Anse Mamin beach and personnel great - very good level for a luxury resort and the majordomo service also.
Housekeeping – delightful attention to detail. Excellent choice in the treehouse and delightfully attentive service. We enjoyed the peace of Anse Mamin and beautiful jungle walks. We were given an upgrade from 15B which we also enjoyed – what a contrast, from treehouse to the sky! Whether it was to facilitate room management or just to show us what the jade sanctuaries are like (we were last here 20 years ago!) we so very much appreciate it.
We loved being here – love that there is no television or telephone!
Outstanding resort where we felt liked and were treated like royalty for the entirety of our stay!
Compliments to the Chef. Food was exquisite, truly wonderful to experience all the flavors. Thank you.
All Staff: Thank you for making our 10yr anniversary unforgettable.
Beautiful setting, family-like feeling, knowledgeable and personal staff. Loved beach service, cold cloths, eucalyptus water spray and fruit kebabs.
Made our honeymoon very memorable!
The architecture and design is stunning - it takes your breath away along with the view. Wonderfully informative books in the room – thank you for that, enjoyed them! Quite a haven of peace!
Room and view were best, closely followed by the major domos.
Jade Mountain resort beyond exceeded our expectations.
This place should be on everyone’s bucket list.
Thank you for a wonderful time. Major Domos were very helpful and a huge differential to other luxury resorts. Special nod to Christus and Teddy.
Fantastic. Breathtaking. Impeccable service. Staff was wonderful – from room service to restaurant to shuttle drivers “A” plus. Will definitely come back. Thank you.
Great staff, lovely facility, wonderful activities. We also loved the food!
Such an amazing and wonderful story here – The overall friendliness and warmth of the staff is superb. Thank you Nick and Karolin for your warmth and fantastic hospitality. We felt at home.
We really enjoyed our stay here. We will be back. Everyone in Jade Mountain was outstanding from housekeeping to butler staff, everyone we met was amazing. Indian fusion was amazing. Private dinner on the beach was great, food was really good and server Ashlee was great.
We enjoyed Jade Mountain so much that we have already booked our 2018 stay. It is a wonderful place but the staff make it exceptional. We only ate at the burger bar at Anse Mamin – Outstanding food and staff!
All staff was friendly, polite and professional. A great tribute to Jade Mountain – Exceptional.
Everything perfect! Amazing stay. Best hotel experience ever! Most incredible room. Thanks!
Great room with great views. Great waiters at Jade Mountain and Tree-House. Sailing and Scuba were the best.
We thoroughly enjoyed our stay. Beautiful facility and great staff. We are leaving peaceful and relaxed!
Great location and friendly staff.
Amazing place. Amazing staff. Happy place to be! Very relaxing.
This trip was like a dream, absolutely incredible. A remarkable place with a remarkable staff. Thank you for making our honeymoon so so special and completely unforgettable! We will absolutely return!
Very good vacation and experience.
Very relaxing place to stay! Major Domos were excellent! Housekeeping excellent! Service in restaurant is excellent! Bartenders are excellent!
We really enjoyed our stay, especially Jade Mountain sanctuary. The food was outstanding. We enjoyed our visit to Emerald Farm and gained a real appreciation for the quality of the food. We tried all the restaurants and really enjoyed them all.
Outstanding location with excellent food and service. Looking forward to our next visit.
Amazing! We loved the Sanctuary and the staff! We had the pleasure of having our wedding moon during our visit. The day of our wedding was perfect! From the weather, the officiant, dinner and the amazing staff. We greatly appreciated everything Daniel our coordinator helped us with to make it an extraordinary day. We would also like to thank our Major Domos for being so attentive and friendly! We’ve never had such great food at a getaway. Everything was amazing and tasted incredible! The food combined with the outstanding major domo service and facilities made this an incredible getaway.
Thank you Jade Mountain!
Thank you for your kind hospitality and letting us stay at Jade Mountain. Food and service was generally excellent.
What an amazing experience! Words cannot adequately express how much we enjoyed our stay! The room and view was breathtaking, the service first class, and the ambiance wonderfully romantic! We will definitely be back!!
PHENOMENAL!! It was such a special time Erin cried when we left our room for the last time! Thank you!
Everything was spectacular. Our Major Domos provided excellent service without being obtrusive! The entire staff was very friendly. We especially liked the gentleman that maintained Anse Mamin beach.
We were a little worried about spending a whole week outdoors due to mosquitos and bugs. We had NO insects!! The experience we shared will be remembered forever. Thank you.
Very nice holiday. We shall return.
The service and accommodation were top notch. The menu and food served at Jade were excellent and all dishes were delicious and beautiful. We loved the butler service and the Domos were very attentive and helpful. Wait staff in the restaurant seemed happy and glad to serve and were very pleased when they saw we were enjoying the food.
Excellent experience. Outstanding architecture.
Overall we had an excellent visit to Jade Mountain. We had been contemplating a trip to Jade for several years but frankly had concerns about the completely open nature of the sanctuaries. I have traveled extensively in the Caribbean and know how warm it can be at night, and how mosquitoes and other insects can be an enormous problem. For the price of the trip, I felt that there was a lot of risk pertaining to these two things in particular. We finally had the opportunity to make this trip in the winter, which is probably the most ideal time given my concerns. Jade Mountain exceeded our expectations in almost every way.
All of our Major Domos were great. Really everyone at the resort was great. We found that the food at Jade across the board was exceptional. When staying in the same resort for a week, in a relatively remote location, it is often boring or redundant to have limited menus. We have encountered this on more than one occasions. At Jade however, we thought that each and every meal we ate was superb, and we never felt we lacked for creative dishes from which to choose.
We ate lunch a couple of times down in the Trou au Diable beach bar, and it was good as well. Not as high in quality as Jade, but still suitable. The burgers at the Anse Mamin Jungle bar and grill were outstanding. We enjoyed our one dinner at Apsara very much. We also had one dinner at Emerald which was also very good and very creative.
Across the board, the desserts were just spectacular, and we enjoyed the opportunity to see how chocolate is made in the Chocolate lab. WE WILL DEFINITELY RETURN!
Great hotel, loved the location and the experience of the rooms.
We had a fantastic stay! The staff were very friendly and helpful, and the food was really great
Jade Mountain is very special. We loved our stay!
Room was Gorgeous! Loved it!
We absolutely LOVED our time and accommodations here at Jade Mountain. What’s not to love? What a treat – we really were made to feel special. View/Privacy is unbelievable! BBQ Burger was AMAZING! EXCELLENT MASSAGE at a great price for resort of this level!
Friendly, engaged staff. Made us feel welcome. We were on our honeymoon, so we loved how romantic it was – i.e. candles in rooms, live saxophone player, views. The food is delicious – best vegetables I can remember having.
We did not do “it all” because we enjoyed what we did do so much and were only here 3 nights. The staff at Jade Mountain Club restaurant was very helpful, the wine steward was not only helpful but very personable. All the resort staff from those that attended us personally to those that acted in support of the facility were very gracious.
Our visit surpassed our expectations which were pretty high. We made some amazing memories here! Can’t wait to come back!
We especially enjoyed the Jazzy Sunset cruise. The saxophonist was great and informative as well. The entertainment at Jade Mountain was also very enjoyable. We had a fabulous holiday. Thank you. The food was delicious.
Terrific standard of service.
Beautiful resort. Excellent service. Loved everything here.
This was our 3rd consecutive year and we are planning to return next year. We had a wonderful time and always look forward to returning. This is a very special spot for us.
Airport greeting was great. We can’t fully rate hotel reception as we never went. We made plans with domo. The rooms were BEYOND amazing, words and photos don’t do justice. Our Domos were THE BEST!! The food was some of the most delicious food I’ve ever eaten. The service was also superb, although Jade Club was by far the most top notch. Our tours and even our taxi drivers were so educated and informative. We are sad to see our trip end. Jade Mountain/Staff truly made our honeymoon perfect.
Fabulous vacation, I would totally recommend this place to friends and family. Thank you for such a special visit. It was not perfect, but no vacation or location ever is, but this is at the top of our list for near perfect locations!
Thank you! Jade Mountain fills our soul. Best place on earth for us.
Excellent job from every aspect of our stay.
Everyone truly cared and tried to make our stay very enjoyable.
I’ve had a great stay. All the staff were genuinely friendly and couldn’t do enough to help. The sanctuaries and other facilities are outstanding.
Overall Amazing vacation! Mostly everybody was super friendly and helpful.
We love the way you keep improving our stay and giving us a “WOW”. Thanks.
All staff courteous and polite, hardworking and helpful. Thank you all for a wonderful 2 weeks.
Congratulations, Bravo and deep thankfulness to the Troubetzkoys and the whole team for carrying on the vision and breathing life and heart into it year after year.
An extraordinary oasis of integrity and beauty.
We love this place, and now the sanctuary pools are heated we’re looking forward to a stay in a pool sanctuary.